Seabourn Cruises Cancellation Policy: Fees, Refunds & Rules

The beautiful image of penning up a luxury cruise is a wonderful thing, but not all things go according to plan. So, if you suddenly have urgent work or have a health concern, or have an emergency arise, it is equally important to know about the cancellation policy as it is booking the cruise. One of the top-notch cruise lines in the ultra-luxury class, Seabourn has clearly defined and well structured cancellation policies that are best understood prior to embarking on the voyage. To know everything about seabourn cruises cancellation policy continue reading below.

Final payment deadlines: When is your money due?

It's important to understand your full payment's scheduled date before entering into cancellation information. If the last payment isn't made by the last date, then your booking status may be impacted.

A brief overview based on cruise length:

Cruise Duration

Final Payment Due

21 days or less

120 days before departure

22 to 69 days

150 days before departure

70 days or more

180 days before departure

Note: If you have reserved under a special promotion, various final payment dates are possible. Always verify the condition of your offer!

Seabourn Cruises Cancellation Policy: Fee Schedules Explained

The Seabourn Cancellation Policy applies to all bookings. The total duration of your cruise and how much in advance you cancel your cruise determines the amount of fee that will be charged from you. There are three prominent schedules:

Cruises 21 Days or Less

Days Before Departure

Cancellation Fee

121 days or more

$100 flat fee per guest this is converted to FCC

120–91 days

15% of total cruise price

90–61 days

50% of total cruise price

60–46 days

75% of total cruise price

45 days or less / No-show

100% of total cruise price

Cruises 22 to 69 Days

Days Before Departure

Cancellation Fee

151 days or more

$250 flat fee per guest which is converted to FCC

150–121 days

15% of total cruise price

120–91 days

50% of total cruise price

90–76 days

75% of total cruise price

75 days or less / No-show

100% of total cruise price

Cruises 70 Days or More (World & Grand Voyages)

Days Before Departure

Cancellation Fee

181 days or more

$500 flat fee per guest this is converted to FCC

180–151 days

15% of total cruise price

150–121 days

50% of total cruise price

120–91 days

75% of total cruise price

90 days or less / No-show

100% of total cruise price

It's important to be aware of these cancellation fees to help you decide and make travel easier while with the Seabourn cruise line.

What happens to your flat fee? Future Cruise Credits (FCC) Explained

The $100, $250 or $500 per person flat fee isn't just wasted, if you cancel in time. Rather, the same dollar amount becomes an automatic Future Cruise Credit (FCC). These future credits are just like a store credits, which can be used by you for making reservation for your future cruise.

How FCC work in practice?

When you make the cancellation, automatically your FCC gets linked to your Seabourn Club Number. To know about the remaining balance, date of issuance and expiry you simply need to login to your account on website and then proceed to my profile tab and select “Future Cruise Credits”.

Your FCC may be used as a payment towards your cruise balance the next time you are ready to book. When the cost of your cruise is less than your FCC credit then your remaining balance will remain in your account only and it can be used for the further future bookings. This flexibility is appreciated by repeated guests of the cruise line.

What gets refunded and what doesn't?

Knowing what's precisely refundable and what isn't can save you the headache. Below you will find what can be refunded to you and what cannot be: 

Refundable:

  • Government taxes and fees are not subject to cancellation fees and are refunded after deducting any applicable charges
  • Once the cancellation fee is charges the rest of the remaining balance is provided back

Non-refundable or subject to separate rules:

  • These could include an airline charge for airfare, hotel paid by package, and ground arrangements, or a charge by those who organize and schedule the ground trip.
  • Change for any cancellation penalties incurred by the third-party provider is not the responsibility of Seabourn.

It is essential to check everything thoroughly so as not to find large hidden fees and have a smooth cancellation process.

Important cancellation exceptions to know

However, there are a few exceptions that you should be aware of that may impact your refund eligibility:

  • 100% Non-Refundable Promotions: If you reserved on a specially priced promotion, and the book declares as such "fully non-refundable (no FCC / no credit)," then there is no refund or FCC / no credit in any manner whatsoever if the reservation has been cancelled.
  • Non-Refundable Deposits: Any deposit which was not expressly made refundable will be irrevocable in the event of the cancellation of your promotion.
  • Partial Use: If only part of the cruise is taken, it is not eligible for a partial refund.

When booking tickets for a discounted rate, consider what the terms and conditions are before committing to travel.

How to cancel a Seabourn Cruise?

There are a number of ways to cancel a Seabourn cruise, through your travel agent or simply by calling Seabourn. To successfully cancel a booking, please bring your booking details with you.

Steps to cancel using a Travel Advisor

  • Contact Your Travel Advisor: Call Your Travel Advisor or write them an e-mail. Enter booking reference and reason for cancelation.
  • Confirm Cancellation Policy: Discuss any cancellation fees that may exist and how the cancellation fee affects refunds.
  • Request Confirmation: Make sure you get confirmation of your cancellation and any Future Cruise Credits (FCC) as required.

Steps to cancel directly with Seabourn

  • Call Customer Service: Call 1-800-984-3225 to talk to a Seabourn representative.
  • Provide Booking Information: Give your booking number and information to the agent for verification.
  • Inquire About Cancellation Fees: Stop and ask about any cancellation fees in effect and dependant on how many days you are travelling and when you are cancelling your cruise.
  • Request Confirmation: Make sure you get confirmation of the cancellation and any Future Cruise Credits (FCC) that may apply.

These steps will help you make the cancellation process easier and help you understand any fees or refunds you may have to face if you decide to cancel your cruise vacation.

What if Seabourn cancels your cruise?

It's not only passengers canceling — sometimes the cruise line cancels. When Seabourn cancel your voyage you are typically entitled to a full refund of any payment, or a Future Cruise Credit. Guests can also get their money back for a delay 24 hours or more in boarding, which takes place because of a government order or due to a public health emergency, within 180 days.

This policy varies from the one in which cancellation is done by the guest. In this situation you definitely get the refund from the cruise line.

Conclusion

Unexpected charges can be avoided by you once you have clear knowledge about the cancellation policy of Seabourn Cruises. You can plan your cruise vacation with the cruise line with utmost confidence when you are aware about the cancellation fees, refund eligibility and FCC. Take the time to read through the terms of cancellation before booking your next luxury cruise and pick the best one for your travels.