Can I change my cruise after booking Norwegian Cruise Line?

Yes, you are entirely eligible for making alterations to your booking with Norwegian Cruise Line. Sometimes, it is necessary for you to make some improvements to your traveling facilities. In this connection, the cruise has provided an opportunity to make change your Norwegian Cruise Line booking. There are certain terms and conditions which must be followed by the travelers.

What is Norwegian Cruise Line's Cruise Change Policy?

Norwegian Cruise Line offers the flexibility to make changes to the trip, but there are some types of change cruises after booking that are considered differently and others to which you may have to cancel. Passengers should first read through the policy to prevent any cost or funds being lost as this could lead to unexpected charges. Below are the key points of NCL's official cruise change policy:

  • Name substitutions and departure date changes are considered cancellations and charges will apply as per cancellation policy.
  • Any change to gateway, cruise or add-on changes are all cancelled with fees.
  • Air, land and other add-ons are subject to cancellation fees regardless of whether the reservation is cancelled or not.
  • Passengers are required to enter their legal name at booking time – If name is incorrect a non-refundable booking fee will be charged at booking time.
  • Unpaid reservations will be cancelled if not paid in full by the final payment due date.
  • There are no refunds after the cruise has begun and no refunds for no shows.
  • Application for refunds is made in writing; all tickets must be returned and the procedure takes about 3-4 weeks.
  • NCL reserves the right to change the cancellation and payment of tickets without notice to passengers at any time.
  • Please be aware that the cancellation and change conditions of group booking passengers can differ from individual booking conditions.

Types of Changes You Can Make to Your NCL Cruise

Norwegian Cruise Line enables passengers to adjust a number of things. Knowing what changes are allowed gives you the advantage to make your planning and avoid needless fees.

Passenger Name Changes

NCL booking name corrections or substitutions can apply, but are considered bookings that have been cancelled and can incur fees based on timing.

Departure Date Changes

Passengers will be allowed to change the sailing date, but, as per NCL's policy, the date change will be treated as a cancellation and applicable cancellation charges will be levied depending upon the time of the request.

Cabin/Stateroom Upgrades

Changes to the cabin category or stateroom type can be made after booking. Upcoming changes to the package's terms, however, due to the fact that the new price for the reservation might have different terms, it is better to be informed beforehand.

Itinerary or Destination Changes

Passengers are free to change their cruise destination and/or route, depending upon how close the sailing date is when the request is made and based on availability and eligibility.

Air and Gateway Switches

All flight or gateway changes using NCL's air program are considered cancellations and will result in air cancellation fees, so please double check all travel arrangements prior to finalising them.

Add-On and Package Modifications

The guests can change shore excursions, dinner packages, and other extras after the purchase. Add-on costs may be charged for individual additions to the cruise booking even though the booking itself is unchanged.

Is There a Fee to Change Your Norwegian Cruise?

Norwegian Cruise Line does not have a one-size-fits-all rate for all changes to bookings. Fees that you might incur will vary completely based on what kind of change is requested, and how early or late before your sailing date the change is requested. Some substitutes, like changing names, and some changes, such as changing departure dates, are also considered to be cancellations and will result in a different fee depending on the type of cancellation, whereas other changes, such as upgrading at sea or adding on, may have different cost implications.

How to Change Your Norwegian Cruise Booking

Changing Norwegian Cruise Line reservations is easy. If you have booked your reservation in any of the following ways, there are three convenient ways to request and process a change to your reservation.

Call Norwegian Cruise Line Directly

Contact the NCL reservations team directly to make any changes to your booking. Follow these steps:

  • Contact NCL's customer service line at 1-800-327-7030 and give them a call to talk to a reservations representative.
  • Enter booking confirmation number and personal information to verify identity.
  • Describe the changes you want to the reservation.
  • Check with the representative if there are any applicable fees before confirming the change.
  • Ask for a written confirmation of the change when the change has been made.

Use the NCL Online Account Portal

Guests can use NCL's online portal to conveniently handle a few elements of their booking. Follow these steps:

  • Log in to your NCL account with your registered email and password.
  • Select 'My Reservations' to find your reservation.
  • Choose a reservation to change and see the options.
  • Follow the prompts on screen to submit a request for change online.
  • Keep the updated confirmation page as a record, or save it to your computer or take a screen shot of it.

Common Reasons Travelers Change Their Norwegian Cruises

Things can go wrong with life and plans don't always work out. Passengers often find themselves having to change their Norwegian Cruise Line booking after it's been placed, for a variety of reasons.

Schedule/Work Changes

Unexpected business engagements or personal arrangements typically cause an application for a new sailing date to be made in order to suit the traveler’s schedules.

Medicines or health problems

If a passenger or family member is sick or injured, or a sudden sickness or injury occurs, it may be required to either cancel or change a future Norwegian cruise booking.

Cabin Upgrade Requests

Numerous passengers opt to upgrade to a better cabin class after they book, for instance from a balcony stateroom to a Haven suite.

Changes in Travel Party

If the number of people traveling together varies, either due to a passenger canceling his booking or another passenger joining the group, then passengers have to alter the name or the number of people that accompany them in their reservation.

Switching to a Different Itinerary

For those who have booked, it may be that they find a more attractive NCL sailing program or another destination and want to change their sailing to more closely meet their vacation interests and travel goals.

Conclusion 

If you know the Norwegian Cruise Line's policies and procedures to alter your trip, then changing your booking should be an easy and non-stressful process. The sooner you get things moved forward, the less you have to pay for out-of-date names, sailing dates or cabin upgrades and the more you can get out of your cruise vacation!

Ready to make changes to your NCL booking? Arrange a sailing vacation with Norwegian Cruise Line now and sail with confidence.

 

Frequently Asked Questions ?

How Do I Change My Norwegian Reservation?

Your Norwegian reservation can be altered by getting in touch with NCL directly, through your travel agent, or even through your online account on ncl.com.

 

Can I Reschedule My Norwegian Cruise?

You may reschedule your Norwegian cruise, although changes to the departure date will be considered cancellations. There will be fees involved based on how long in advance you make the request.

 

Can I Change the Date of My Norwegian Cruise?

It is possible to change the date of the trip in Norwegian, but Norwegian Cruise Lines treats this process as cancellation. The amount you will have to pay depends on how close your initial trip date is.

 

Can You Do a Name Change on Norwegian Cruise Line?

However, name change requests for Norwegian Cruise Lines are allowed and considered cancellations of bookings. There could be a non-refundable charge for name changes, hence the need to confirm passenger names upon booking.