Viking Cruises Manage Booking

How To Manage Booking In Viking Cruises?

Viking Cruises' "Manage My Booking" feature allows passengers to easily access and modify their travel itineraries. Users can review their bookings, make changes to personal information, request special accommodations, and add services such as excursions and dining options. The online portal streamlines communication with customer service, ensuring a smooth and enjoyable planning experience. It's designed for convenience, giving travelers control over their cruise arrangements from anywhere at any time.

What Services Can I Get Through Viking Cruises Manage Booking? 

After booking your travel with Viking, there are several services you may want to add to enhance your journey. Additionally, you may need to submit various information to the cruise line before finalizing your booking. All of this can be easily accessed through the "Viking Cruises manage booking" option. Let’s take a look at the services passengers can obtain through "Manage Booking":

  • Guest Information: The passengers who have a booking with the Viking will have to submit the details of the passengers. To do this, access your booking through Manage Booking and complete the Guest Information form. 
  • Make Payments: While making the reservation, the passenger only has to deposit a confirmation amount. To finalize the booking, the passenger must pay the full price of the ticket before a certain period. Get to your booking and make the remaining payment through manage booking to confirm your reservation. 
  • Add Services: The passengers can add services like dining, shore excursions, etc, to enhance their experience. 
  • Review and Manage Flights: After the booking, if you want to make changes to your existing ticket. You can use the Viking Journey option to customize your booking. You can choose to upgrade your stateroom, change the date, and preferred airports. Additionally, you can include a stopover either before or after your cruise, along with your flight preferences.
  • Explore Life on Board: The passengers can explore the services and amenities of the booked deck. You can inform yourself through the cultural enrichments, dining venues, and more. 

How Do I Apply For A Service Through Viking Manage Reservations? 

To request a service through Manage Reservation, follow the steps below: 

  • Visit the official website of Viking Cruise. 
  • Locate the ‘My Trip’ option. 
  • Enter the email address and password to log in to your account. 
  • Move to the booking section and choose the booked ticket. 
  • Open the menu option and choose the service you wish to add to your journey. 
  • Follow the on-screen instructions and successfully add the service. 
  • Apply the changes and learn about the associated charges. 
  • Choose the preferred mode of transaction and complete the purchase. 

You have successfully added the service to your trip. The cruise will send you the confirmation email. 

How Do I Log Into My Viking Account?  

To log in to your Viking account, visit the ‘Viking Cruises manage reservations’ and enter your email address and password. After this, tap on sign in and access your account. In case, you are facing difficulty in signing into your account, click on ‘forget password’ and proceed with the on-screen instructions to change your password. You can now log in using your credentials. 

One can also login to their account just by using their email address. To do this, you will have to choose ‘Use verification code to sign in’ after entering the email address. After this, tap on the ‘Continue’ and open your email address. The cruise has sent you a verification code. Copy the code and paste it into the suggested box, then click on ‘Verify Code.’ You have successfully signed in to your account. 

Note: Check the spam folder if you did not receive the verification code. 

How Do I Contact Viking Customer Service?

For any query after or before booking, the passengers can reach out to their travel agent by dialing 1 (877) 668-4546. Once you dial, follow the IVR and press the key that leads to a real person. Wait until a person joins you on the line and continue to discuss your concern with the agent. The travel agent will assist you with booking, cancelation, modification of the existing ticket, payment, and more. 

The passengers are advised to call during working hours to get a prompt response from the travel agent. Viking's customer service operates between 5:00 AM and 7:00 PM on all seven days of the week. 

The passengers can also request a call back from the cruise line. To do this, scroll to the bottom of the page, choose ‘Contact Us,’ and get a form. Enter your first and last name, preferred time, phone number, email address, and reason for contact, and type your question. Submit the form and wait for the response. 

Conclusion:

Once the booking is completed, the process has not ended yet. You may have to make the changes, make payments, or add services to your trip. All of this can be easily accessed through Manage Reservation of Vikings. The information above will guide you through the necessary information for managing Reservations. If you have any queries or doubts, communicate with the agent for more information.