Viking Ocean Cruises Cancellation Policy : Get Details

How Do I Cancel My Viking Cruise?

To cancel the journey with Viking Cruise, you can dial 1 (877) 668-4546, the help center phone number, to connect with the executives. Provide all the details of the voyage and ask the representatives for cancellation. There is no doubt that canceling a cruise is a bit challenging because of the high amount you pay for the journey, but you must remember that you will always be asked to pay the charges for cancellation, it will not be given free of cost. There are many things related to canceling the cruise, from the policy and methods to the charges and all the needed information will be discussed further so you do not face any inconveniences or issues during the procedure. 

What Is Viking's Standard Cancellation Policy?

Days Prior to Departure Cancellation Charge Per Guest
Booking - 120 Days $100 per person
119 - 90 Days 20% of full fare*
89 - 70 Days 35% of full fare*
69 - 50 Days 50% of full fare*
49 - 30 Days 75% of full fare*
29 - 0 Days No refund

Viking Ocean Cruises Cancellation Policy: 

Before you go ahead to cancel the cruise you booked with Viking then knowing all its rules and regulations mentioned in the cancellation policy is necessary. It will sort out things and you will be able to cancel the cruise without facing much challenges or problems: 

  • According to the Viking Ocean Cruises cancellation policy if you cancel the voyage, a cancellation cost will be required which cannot be avoided. 
  • Changes to the departure date, itinerary alterations, replacing the original booked passenger or passengers with another individual, and adjustments to a special rate will all incur cancellation fees.
  • Once the cruise has departed for the journey it cannot be canceled in any situations. 
  • If your Passenger Ticket Contact includes cancellations at anytime then you will be eligible to cancel the journey.
  • The office of VRC, which is situated at 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367, must receive written notice of any cancellations.

Ways To Cancel Viking Cruise:

Viking has provide many methods through which the cruise can be canceled and all of them have been explained below. This will let you find the procedure that will help you cancel the voyage without any inconveniences: 

Online: Viking will let you cancel the cruise online which will be one of the best and most convenient ways. You can access the voyage and any changes can be made to it. You will not be asked to contact the executives for the cancellation. The process you must follow to cancel the voyage has been listed below: 

  • Visit the official website of Viking Cruise.
  • Click on the My Trip and then on My Viking Journey. 
  • Select the login option and add all the login credentials to search the cruise. 
  • Once your booked cruise is open, look for the cancellation from the given options. 
  • A form will appear and you will be required to fill it out with all the correct information. 
  • Attach all the documents, follow the instructions appearing on the screen and complete the process by paying the cancellation cost. 
  • Once you are done, Viking will send you a confirmation at your registered email address. 

Phone: One of the quickest methods to cancel the voyage with Viking Cruise is on the phone. You can easily and quickly reach out to the customer service representatives on call and enquire about anything related to the voyage. Follow the calling procedure that has been listed below: 

  • First you have to dial 1 (877) 668-4546, the customer service phone number. 
  • An auto generated voice will welcome you and enlighten you about the further calling process. 
  • Next, an IVR menu will be presented and you have to listen to all the points carefully. 
  • Press the key that is related to Cancellation and the call will be forwarded to the concerned representatives. 
  • They will be required all the details of the journey so the voyage can be accessed. 
  • Let them know you wan to cancel the cruise and they will provide a cancellation code after completing the process.

Social Media Handles: You can reach out to Viking Cruise through its social media platforms. Over the years, it has become one of the most approaching method as the usage of social media has increased so as the trust on these handles. You can post your voyage on any of the platform such as Facebook, Twitter or X or Linkedin. Pick any one handle, let them know about the cancellation and further will be managed by them. 

Viking Ocean Cruises Refund Policy: 

When you are canceling the cruise the main concern remains about a refund, whether you will get it or not. However, there are some essential points of the policy that will enlighten you about the reimbursement condition of Viking and all such points have been discussed below: 

  • As per the Viking Ocean Cruises refund policy, If the voyage was canceled by Viking then a refund can be requested.
  • In the event of vessel charters, unfavorable weather or water conditions, mechanical or other vessel problems, Viking can cancel the journey. 
  • Other reasons when you request a refund from the cruise are docking issues, government or other authority actions, lockouts, riots, strikes, or labor troubles of any kind.
  • Explosion, fire, collision, standing or foundering of the vessel or when the vessel breaks down, fails, or is damaged, such situation also included to the reason of cancellation. 
  • If Viking has canceled the journey for the mentioned reason a refund for the ticket price nd other booked facilities such as dining, suites, or other services will be provided. 

How To Get A Refund From Viking Cruises?

There are several methods through which you can request a refund from Viking Cruise for the cancellation you have made. Once the authorities know that you have canceled the journey, a refund request can be made and all the methods have been listed below so you can pick the one you like: 

Contact Form: You can fill out the contact form to request a refund from the Cruise Line, it will connect with you by the given time to listen to your concerns: 

  • Visit the official page of Viking Cruise. 
  • Click on the Contact option where the number will appear. 
  • A form will be opened and you have to fill in all the required details such as first and last name, reason of contact, email address, etc. 
  • Mention details of the cancellation and talk about a refund. 
  • Click on the Submit button and the help center will contact you. 

To submit a refund request you just have to open the Viking account by adding the login credentials. Navigate to the Menu, pick Refund Request and a form will appear which you have to fill and submit.