What Is Norwegian Cruise Line Cancellation Policy?

Can I Cancel My NCL Cruise Without Penalty?

Yes, you can cancel your NCL Cruise booking anytime before the final payment (120 days) without any penalty. Also, any deposit will be refunded to the same form of payment. This means that if you cancel your ticket before making the final payment, no penalties will be imposed for such a cancellation request. However, passengers who cancel their flight tickets after the deadline will incur charges based on how close to the departure date the cancellation occurs.

What Is The Cancellation Policy Of The Norwegian Cruise Line? 

Norwegian Cruise Line's cancellation policy is as follows: 

  • No refund will be initiated to the passenger's account for no-shows. 
  • According to the Norwegian cruise line cancellation policy, the cruise line does not accept the cancellation request once the cruise departs from its location, and thus, no refund will be initiated. 
  • Name and date changes will be treated as cancellation requests and incur a cancellation fee.
  • For a land package, no refund will be processed for any missed days. 
  • The cancellation charges will be applied to land, air, and other add-on charges even if the passenger has not canceled the reservation.
  • For cruise, land, and other add-ons, name changes and departure date adjustments are regarded as cancellations and are accompanied by cancellation fees. 

What Are The Charges For Norwegian Cancellation? 

Passengers canceling their reservation are subject to a Norwegian cruise line cancellation Fee. The charges differ based on the ticket type and how close to the departure date the cancellation request is made. Here is more to know: 

NCL Cancellation Fee for Club Balcony Suites and Below: 

  • No charges will be applied for canceling a ticket 120 days before the departure date. 
  • Tickets canceled between 119 and 91 days before the sailing date will be charged 25% of the ticket fee. 
  • The cruise will deduct 50% of the ticket fare canceled between 90 to 61 days before departure.
  • Passengers making the cancelation request between 60 to 31 days before the commencement of the cruise will have to bear a loss of 75% of the ticket price. 
  • The full price of the ticket will be charged as a cancelation fee for cancelation made within 30 days or less from departure.  

NCL Cancelation Fee for The Heaven Suites, Suites, and Garden Villas: 

  • Passengers can cancel their reservation for free at least 120 days before the sailing date. 
  • Cancelation requests made within 119-106 days before departure are subject to paying 25% of the ticket price as cancelation charges. 
  • The passengers who canceled their ticket between 105-91 days prior to the commencement of the ship will be charged 50% of the ticket fare as cancelation charges. 
  • The cruise line will deduct 75% of the ticket price if cancelation is requested within 90-61 days before departure. 
  • No refund will be initiated to the passenger’s account for the ticket canceled within 60 or fewer days from the date of sailing. 

Note: The cancellation fee will remain the same for the group of 3-8 passengers, as outlined above. 

What Is The Norwegian Refund Policy? 

After canceling a reservation, passengers must submit their refund request in writing. According to the Norwegian Cruise Line refund policy, passengers are required to return their cruise ticket, voucher, or any holiday package voucher. The refund process will only begin once the cruise line receives these items. It may take 3 to 4 weeks for the refund to be reflected in the passenger's account.

Here Are Some More Points To Consider: 

  • Any passenger who fails to pay the full price of the ticket by the full payment due date is subject to cancellation. The passenger is liable to pay the cancellation charges if they apply to cancel their reservation. 
  • If a ground transfer is canceled within 21 days of the sailing's commencement, there will be cancellation fees.
  • Passengers must reach the port to board the ship. No refund will be processed to passengers who missed their journey. 

What is Norwegian Cruise's Peace Of Mind Policy? 

Norwegian Cruise Line's Peace of Mind policy allows passengers to change or cancel their cruise vacation plans close to their final payment or embarkation date and still receive a refund or a Future Cruise Credit (FCC), so their vacation investment is not lost.

The passengers who cancel their reservation under the peace of mind policy will receive the future credit cruise within seven business days to the guest’s profile. If any passenger cancels their ticket after the final payment due date, the standard charges will be applied, and the remaining amount will be transferred as a future credit cruise.  

How Do I Request A Refund On My Future Cruise Credit? 

  • Norwegian offers the maximum flexibility with an option to transfer their Future Cruise Credit into a monetary refund.
  • Click here https://www.ncl.com/case-submission to open the Guest Relations Case Submission page and apply to convert your FCC into a monetary refund. The refund will be initiated using the original form of payment.

For one of the following reasons, a request to convert an existing FCC into a monetary refund may be made:

  • If the guest has to face one or more excursions. 
  • The passenger who canceled their reservation under the peace of mind policy and the sailing did not happen can apply to convert their FCC into a monetary refund. 
  • An existing and active FCC is linked to a deceased guest's profile.

How Do I Apply For A Refund? 

Passengers will have to apply for the refund in writing after canceling the reservation. Just visit www.https://www.ncl.com/in/en/fcc and enter the required details in the suggested fields. After this, you will have to explain the reason for canceling the booking in the comment box and attach the related files. Finally, submit the form and wait for the response. The cruise will credit the refund. The refund will be reflected in the guest’s profile within seven business days. Further, if any passenger wishes to convert this into a monetary refund, they can do so in certain circumstances. The refund may transferred to the original form of payment within 3 to 4 weeks. For the best information and to learn the details, communicate with the airline’s agent. 

Conclusion:

NCL allows passengers to cancel their tickets within a specific time frame and receive a full refund without any deductions. If a passenger cancels their reservation after this period, they will incur a cancellation fee. The information provided above outlines the cancellation and refund policy, as well as the associated charges. To obtain the most accurate and detailed information, please speak with an airline agent.