MSC Cruise Cancellation Policy: Fees, Refunds & Terms

Can I Cancel An MSC Cruise Without Penalty?

MSC Cruise cancellation charges are applicable on the total fares, which include cruise fare, air add-on, hotel packages, shore excursions, and any other additional service provided by MSC Cruises. All pre-purchased MSC Cruises services, packages, and excursions canceled once onboard are subject to up to 100% penalty.

MSC Cruises offers a captivating blend of luxury and adventure on the high seas, allowing travelers to explore diverse destinations around the world. With a variety of ships equipped with modern amenities, entertainment options, and fine dining, MSC caters to guests of all ages. Traveling with MSC ensures not only stunning itineraries but also a focus on exceptional service and memorable moments at sea.

How To Cancel MSC Cruise Without Penalty?

If you cancel services with MSC Cruises, you will be charged based on the total fares. This includes the cruise fare, air add-ons, hotel packages, shore excursions, and any other services you arranged through MSC Cruises. If you cancel any pre-purchased services, packages, or excursions once you are onboard, you may face a penalty of up to 100%.

MSC Cruise Cancellation policy:

MSC Cruises has a cancellation policy that depends on the cruise is length.

Cruises 4 Nights or Less

If you booked a cruise that lasts four nights or less, the following cancellation charges will apply based on the number of days before your scheduled departure:

  • 74 - 51 Days: You will only lose your deposit.
  • 50 - 31 Days: There is a 50% penalty on the total fare.
  • 30 - 16 Days: The penalty increases to 75% of the total fare.
  • 15 - 0 Days: Unfortunately, no refund will be issued.

Cruises 5 to 14 Nights

For cruises lasting between five to 14 nights, the cancellation charges are as follows:

  • 89 - 61 Days: You will forfeit your deposit only.
  • 60 - 46 Days: A 50% penalty will apply.
  • 45 - 16 Days: The cancellation fee rises to 75%.
  • 15 - 0 Days: No refund is given.

Cruises 15 Nights or More

For longer cruises, those lasting 15 nights or more, the cancellation policy is:

  • 109 - 61 Days: Expect to lose only your deposit.
  • 60 - 46 Days: A 50% penalty will apply.
  • 45 - 16 Days: A 75% penalty will be charged.
  • 15 - 0 Days: No refund is issued.

This stepped approach allows guests to understand their financial responsibilities depending on how close they are to their departure date. It highlights the importance of planning ahead and making any necessary changes early on.

MSC Cruise Cancellation Fee:

Understanding the cancellation fees is crucial for managing your travel plans effectively. As outlined in the cancellation policy, the fees can vary based on the timing of your cancellation.

  • Deposits: Typically, the deposit is required at the time of booking and is at risk if you cancel within the specified timeframes.
  • Penalties: The longer you wait to cancel, the higher the penalties. Therefore, it is essential to consider any changes in your schedule as soon as possible.
  • No Refund Period: The no refund period begins 15 days before departure for shorter cruises and 15 days as well for longer cruises. If you find yourself needing to cancel during this time, it is vital to be prepared for the total loss of your cruise fare.

Traveling with MSC can be a great experience, but it’s important to know the risks and fees if you need to cancel. Make sure to read the cancellation policy before you book. Also, ask about travel insurance options that can help cover unexpected changes to your plans.

If MSC Cruise Cancelled My Cruise:

If MSC Cruises cancels your cruise, you will receive a Future Cruise Credit voucher and onboard credit.

Future Cruise Credit Voucher:

This voucher is worth the amount you paid for the cruise, minus any refunds. You can use it for any future cruise. If you booked flights and transfers through MSC Cruises, they are included in this voucher.

Onboard Credit:

This credit is refundable and can be used for shopping onboard. Guests in single cabins get 50% of the standard onboard credit. To redeem your voucher, call MSC Cruises Contact Centre if you booked directly with them, or contact your travel agent if you booked through them. Make sure to have your original booking number and the new cruise date ready.

This may cancel your cruise for several reasons, including: dangerous behavior, damage to the company’s assets, unpaid debts to the company, or violation of the Booking Terms and Conditions.

MSC Cruise Refund Policy:

MSC Cruises has a clear refund policy to help guests understand what to expect after canceling their trips. It is important to know these details to prevent confusion and when plans change. 

MSC Cruises Refund Process:

1. Initiation of Refund: If you cancel your cruise according to the cancellation policy, you will need to initiate the refund process. This usually involves contacting the MSC customer service directly or through your travel advisor.

2. Refund Timing: Refunds may take some time to process. Expect a timeline that can span a few weeks, depending on the payment method and processing times. The exact timeline may be confirmed during the cancellation process.

3. Deposit Penalty: If you cancel within the stipulated penalties, remember that the deposit will not be refunded as stated in the cancellation policy.

Additional Refund Considerations:

  • Travel Insurance: Travel insurance can mitigate losses from unforeseen events leading to cancellations. It is worth exploring options that can cover cancellations due to health issues or other emergencies.
  • Promotions and Offers: Occasionally, MSC may run promotional campaigns that could impact the refund policy, implying different terms that might be more favorable. Always ask if there are special considerations or offers applicable to your booking.
  • Customer Support: If you face any issues or have concerns regarding your refund, do not hesitate to contact MSC's customer service. Their representatives can provide personalized assistance and guide you through the process.

Conclusion:

When planning a trip with MSC Cruises, it is important to know the MSC Cruise cancellation policy. This includes understanding any fees you might face if you need to cancel and how the refund process works. By being aware of these details, you can make your travel plans with more confidence.

To make things even easier, consider getting travel insurance. It can give you peace of mind in case something unexpected happens, like needing to cancel your trip. By being well-informed and prepared, you can handle any changes more easily and enjoy a more stress-free vacation.