Costa Cruise Cancellation Policy

Can I Cancel A Costa Cruise? 

Yes, Costa Cruise reservations can be canceled easily at 1-800-GO-COSTA. Dial 1 (800) 462-6782 to make the cancelation request. Additionally, guests who booked their tickets through a travel agent cannot cancel and contact Costa Cruises for cancelation. They must contact their travel agent to cancel their trip and bear the loss and charges according to the policies of their respective travel booking website. 

Are Costa Cruises Refundable?

Yes, upon cancelation, the guests must submit a refund request to the cruise lines. The passengers will not receive the full refund and are subject to cancellation charges. Once the Costa Cruises Cancellation fee is applied, the remaining amount will be transferred to the passenger’s account. Here are the charges mentioned: 

  • Costa Cruise does not apply the cancelation charges when cancelation is requested before the final payment due date, which is 90 days before the date of departure. 
  • When cancelation is made between 89 to 57 days before departure, the passenger will receive 75% of the ticket price. 
  • If the passenger applies for cancelation within 56 to 30 days before the sailing day, the passenger is liable to receive 50% of the ticket price. 
  • The passengers who cancel their reservations up to 29 to 15 days before the scheduled departure date will get only 25% of the total fare. 
  • If the departure is scheduled for 14 or fewer days, the cancelation request will not make any difference as the cruise line will forfeit the full price of the ticket, and such passengers will not remain eligible for any refund. 
  • The passengers who have booked their ticket using a promotional code or voucher are not liable to receive any form of refund on cancelation. 

The ticket price covers cruise fares, necessary fees, ground transfers, as well as pre-and post-cruise hotel and tour packages, including air add-ons. The Costa Cruises Refund Policy will apply to all fees paid, with charges enforced as stated.

What Is The Cancellation Policy Of Costa Cruise? 

The guests looking to withdraw their booking with Costa Cruise must communicate the cancelation request by dialing 1 (800) 462-6782 to the representative of the cruise line. The specific terms will be applied based on when the contract was canceled by the guests. Further, the refund will be processed only when Costa receives the confirmation invoice, deposit receipts, and passage tickets. To learn the Costa Cruises Cancellation Policy, go through the points below: 

  • The cancellation policy and the refund amount can vary based on the length of the cruise and when the contract was canceled by the passenger. 
  • No refund will be initiated to passengers who booked their ticket using a promotional code or voucher. 
  • The passengers are not liable to pay the cancelation charges when requested up to 90 days before the departure. 
  • The airline will forfeit the deposit amount when the contract is canceled within 89 to 57 days before departure for Classic, Premium, and Deluxe tickets. The cruise will refund the ticket price.
  • The Costa cruise might charge a $50 fee as an administrative fee before refunding the deposit fee. 
  • The cancellation request must be made by the passenger on the phone call.
  • World Cruises and Segments bookings will be chargeable 15% of the ticket price on cancellation. 

How To Cancel A Costa Cruise Booking? 

You can easily cancel your Costa Cruise by contacting the cruise line using their customer service number. Follow the process mentioned below to initiate the cancellation request: 

  • Visit the Costa Cruises website to find the customer service phone number for your region.  
  • Dial the customer service number 1-800 GO COSTA (1-800-462-6782) and follow any automated prompts.  
  • Once connected with an executive, clearly explain that you would like to cancel your cruise booking.  
  • Provide them with your booking details to help expedite the process. 
  • The executive will guide you through the cancellation process. 
  • After the cancellation is processed, ask the executive to send you a confirmation email.  

What is The Cancellation Charges For A Costa Cruise? 

If you have decided to cancel a Costa Cruises cruise, you may be wondering how much the cancellation charges are. Knowing the details can help you make informed choices and avoid unwelcome fees. The overview of the cancellation fee is as follows: 

  • There will be a $50 USD cancellation fee if the cruise is canceled up to 90 days prior to departure. 
  • If the cruise is canceled 89–60 days before to departure, there will be a $400 USD fee. 
  • If the cruise is canceled 59–30 days before to the planned departure, a cancellation fee equal to 50% of the cruise ticket will be assessed. 
  • 75% of the cruise fare is levied as fees if the ticket is canceled 59–30 days prior to the planned departure. 
  • As per Costa cruise cancellation policy, if the ticket is canceled 14 days before to departure, the cancellation fee is 100% of the cruise fare. 

With the exception of World Cruises and Asis, all programs are subject to these cancellation fees. 

Costa Cruises Refund Policy

Have you canceled your booking and expecting a refund from the cruise line? Costa Cruises refund policy that helps it guests to get a refund for the unused portion of the ticket. They might charge a cancelation fee but it can be avoided by canceling your ticket earlier. To avoid any surprises at the last minute, it is very important for one to know their rights and obligations related to the refund of the canceled ticket. The outline of the refund policy of the cruise line is as follows: 

  • Costa Cruises will process the refund within 180 days of receiving the request. 
  • As per Costa cruise refund policy, the guest will receive a refund of the cruise fare and taxes paid, or a portion of it, depending on the itinerary and the date of cancellation, unless otherwise specified in the contract or unless the carrier notifies the guest in writing that different terms apply.  
  • Calling the carrier's customer service line within business hours and before the cruise departure date is the only way to notify them of cancellations and refund requests. 
  • If you do not show up at the embarkation port, you will be considered a no-show and will not receive a refund. 

What Is A Future Cruise Credit? 

Costa Cruise issued the Future Cruise Credits to its passengers as a form of reward to use for future booking. These points can be redeemed later to book another cruise vacation with Costa. The cruise gives this to passengers who have to face an inconvenience due to cancelation or any service issue with a previous booking. The amount of the FCC can vary based on the cost of the booked ticket. 

Passengers are not required to use the FCC as soon as they receive it. They have up to a year, or sometimes more, to rebook their canceled tickets using these points. Understanding the specifics of the FCC, including blackout dates and expiration dates, is essential. Additionally, the FCC can be combined with other promotions. 

How Do I Get A Person From Costa Cruise? 

To cancel the reservation with Costa Cruise, the passengers must contact them. They can submit the cancelation request through the mail, email, or phone call. Give a call at 1 (800) 462-6782 and ask the agent to cancel your booking. Further, you can submit the cancelation request by mail at customercare@costa.it.

15147 N Scottsdale Rd Ste 210, Scottsdale, AZ 85254. Make sure to attach the invoice, deposit receipts, and passage tickets in order to get a refund. 

Here is some More Contact Information Of Costa Crusie: 

  • To plan a cruise vacation: 1-800-462-6782 (Monday through Friday, 8:00 AM to 9:00 PM; Saturday and Sunday, 10:00 AM to 8:00 PM)
  • For Group Booking: 1-800-462-6782 (Monday through Friday, 8:30 AM to 6 PM and Saturday, 9 AM to 6 PM)

Conclusion: 

Passengers can cancel their Costa Cruise booking anytime after making the deposit, but a cancellation fee or charge will apply. The fees vary based on when the guests cancel their reservations. The cruise line has the right to alter its cancellation policies. Check out a Costa Cruises brochure or the company's website for the most recent details on Costa Cruise cancellation & refund policies.

Frequently Asked Questions ?

How Can I Cancel my Costa cruise?

Costa cruise cancellations can be processed through either direct communication with Costa customer service or by working with your travel agent if you made bookings through them. The customer service team will help you cancel your Costa reservation while they explain all the necessary procedures. 

Can you cancel a cruise once you book?

After booking your cruise you have the ability to cancel it. The precise terms of cancellation depend upon the fare conditions together with the cancellation policies that you accepted during booking.

How early can you cancel a cruise?

The early cancellation period can vary based on the type of fare you purchased. Some cruise fares let you cancel up to several weeks before sail date whereas other fares impose more limiting time requirements. It is best to refer to your booking confirmation for exact details.

How do I cancel my Costa cruise without penalty?

Make sure you cancel your Costa cruise before the cancellation period expires, which is often 15 days before to departure for the majority of fare types, in order to avoid incurring penalties.

Is Costa cruise refundable?

Refundability solely depends on the kind of fare purchased by you and your cancellation date decision. There are fares that are completely non-refundable, whereas others may offer partial or full refunds according to their cancellation policies. 

When can I get my refund from Costa?

After receipt of a refund application, Costa Cruises will refund payments within a limit of 180 days. The refund will be processed to the same method that was used to make the payment.